Contact Us

At Heinz Australia, we look forward to hearing what's on our customers' minds. We have a dedicated team of consultants ready to receive your comments, suggestions or feedback.

You can contact our Consumer Service Centre via the phone using our freecall number, via post or online. Our preferred method particularly for product issues is via the phone as this ensures all the relevant information is captured.

Phone Us:

Our free call number is 1800 633 333. 
Our phone lines are open between 8.30am to 5.00pm weekdays NZ time 

Email Us:

Feel free to send us an email at consumer.services@kraftheinz.com

By Post:

Consumer Services Team 
Locked Bag 2, 
South Melbourne 
Victoria 3205